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HubSpot Personal-to-Business Email Upgrade back to library
~ / library / Enrichment / hubspot-personal-to-business-email-upgrade

HubSpot Personal-to-Business Email Upgrade

Find HubSpot contacts held below your SQL threshold by a personal email address, resolve a business email and title through MoltSets, and re-trigger lead scoring.
  • Find contacts stuck as MQL because they signed up with a personal email and upgrade them
  • Resolve business emails for HubSpot contacts on gmail.com and re-run lead scoring

What this skill does

Targets the specific contacts a personal email address is holding back. When someone signs up with a gmail.com or outlook.com address, most lead scoring models cannot credit the firmographic signal that would push them from MQL to SQL. This skill finds those contacts, resolves a business email and title through MoltSets using whatever else is on the record, and re-triggers scoring once the upgrade lands.

Chain

HubSpot contacts on a free-mail domain, below SQL threshold
  to hubspot/search-crm-objects        (email domain in free-mail list, lifecycle stage below SQL)
  to resolve identifier per contact    (name + inferred/known employer, or LinkedIn URL if present)
  to MoltSets:
      search_business_email_by_name    (name + company domain -> business email)
      search_business_profile_by_name  (fallback -> title, firmographics, in case company is unknown)
  to validate the returned business email
  to hubspot/update-object             (add business email, keep personal email as secondary, re-trigger scoring)

Inputs

  • Free-mail domain list - which personal email domains to target (gmail.com, outlook.com, yahoo.com, and so on)
  • Lifecycle scope - which stage or score threshold defines "held back" for your model
  • Employer signal - what you already have to identify the employer (a company field, form data, or nothing at all)
  • Write-back behaviour - replace the primary email, or add a business email as a separate property and keep the personal one

How it works

  1. Pulls contacts on a free-mail domain sitting below your SQL threshold or target lifecycle stage
  2. For each, checks what employer signal already exists on the record (a company name, a domain from form data, or an inferred one)
  3. Runs search_business_email_by_name where an employer is known, to resolve a business email
  4. Falls back to search_business_profile_by_name when the employer itself is unknown, to establish company and title first
  5. Validates the returned business email before writing
  6. Writes the business email to the record (as primary or as a separate property per your policy) and re-triggers lead scoring so the contact can move past the personal-email gate

Output

Name Personal Email Company Business Email Found Title Score Before Score After Action
Contacts scanned:            X
Employer known:              X
Business emails found:       X/N (XX%)
Lifecycle stage upgraded:    X
MoltSets tokens used:        X

Tips

  • Requires the HubSpot remote MCP (mcp.hubspot.com) and the MoltSets MCP connected in the same client
  • Decide up front whether the business email replaces the primary email property or sits alongside it, this affects every downstream workflow keyed on email
  • Contacts with no employer signal at all are the hardest match, consider routing those to the signup expansion skill instead, which resolves from name plus domain more broadly
  • Re-triggering scoring only helps if your scoring model actually reads the newly filled fields, confirm that mapping before running this at volume
  • Custom objects are not reachable through HubSpot's remote MCP, so write to standard contact properties
01 Download the .moltsets skill file below
02 Open Claude and go to Settings to Skills
03 Click Add skill and select the downloaded file
04 Open a new chat in Claude
05 Prompt Claude using one of the example prompts or use your own
// difficultyIntermediate
// connectionHubSpot, Claude Chat
// got a skill of your own? Submit it to the library